Privacy Policy

Introduction

At riseservices, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our interior design services.

Information We Collect

Personal Information

When you engage with our services or contact us, we may collect the following personal information:

  • Full name and contact details including email address and phone number
  • Mailing address and property location for design projects
  • Project preferences, design style choices, and aesthetic requirements
  • Budget parameters and financial considerations for services
  • Communication history and correspondence with our team

Automatically Collected Information

When you visit our website, we automatically collect certain information about your device and browsing behavior:

  • IP address and geographic location
  • Browser type and version
  • Pages visited and time spent on each page
  • Referring website and search terms used
  • Device information including operating system

How We Use Your Information

We use the information we collect for the following purposes:

  • To provide interior design consultation and styling services
  • To communicate about project progress, schedules, and deliverables
  • To process service agreements and billing transactions
  • To send updates about our services, promotions, and design trends
  • To improve our website functionality and user experience
  • To respond to inquiries and provide customer support
  • To analyze usage patterns and optimize our service offerings

Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:

  • With furniture vendors, suppliers, and contractors necessary to complete your design project
  • With professional service providers including payment processors and scheduling platforms
  • When required by law or to respond to legal proceedings
  • To protect our rights, property, or safety, or that of our clients
  • With your explicit consent for specific purposes

Data Security

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. These measures include secure servers, encrypted communications, and restricted access to personal data within our organization.

While we strive to protect your information, no method of transmission over the internet is completely secure. We cannot guarantee absolute security but continuously work to maintain the highest standards of data protection.

Your Rights

You have the following rights regarding your personal information:

  • Access: Request copies of your personal data we hold
  • Correction: Request correction of inaccurate or incomplete information
  • Deletion: Request deletion of your personal information subject to legal obligations
  • Objection: Object to processing of your information for specific purposes
  • Portability: Request transfer of your data to another service provider
  • Withdrawal: Withdraw consent for data processing at any time

To exercise these rights, please contact us using the information provided at the end of this policy.

Cookies and Tracking

Our website uses cookies and similar tracking technologies to enhance your browsing experience. You can control cookie preferences through your browser settings. For detailed information about our cookie usage, please review our Cookies Policy.

Third-Party Links

Our website may contain links to third-party websites, including supplier catalogs and design inspiration sources. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before providing any personal information.

Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a minor, please contact us immediately.

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements. Project-related information may be retained for archival and portfolio purposes with appropriate anonymization.

International Transfers

Your information may be transferred to and maintained on servers located outside your jurisdiction. By using our services, you consent to such transfers. We ensure appropriate safeguards are in place to protect your information during international transfers.

Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We will notify you of significant changes by posting the updated policy on our website with a revised effective date. Continued use of our services after such changes constitutes acceptance of the updated policy.

Contact Information

If you have questions or concerns about this Privacy Policy or our data practices, please contact us:

riseservices
628 Wellington St W
Toronto, ON M5V 1G4
Canada
Phone: +1 416 848 3108
Email: cooperation@riseservices.world